Welcome! You are invited to join a Free Webinar - Introduction to Equity Financing on Thursday 11th April from 11 am to 12:30 pm. After registering, you will receive a confirmation email about joining the meeting.
The 26th Eastern Caribbean Securities Market (ECSM) Certification Program will be held from 9th April to 18th April 2024. The objective of the programme is to familiarise participants with the principles and operations of the ECSM; and to prepare prospective market participants for the ECSM Certification Examination. Please click here to learn more and to register to participate in the Programme.
The Office of the Secretariat of the Eastern Caribbean Securities Regulatory Commission is now open for normal operations from Tuesday to Thursday each week from 8:00 am to 4:00 pm.
We continue to work remotely on Monday and Friday each week. You may contact us via email at info@ecsrconline.com or telephone 1 (869) 465-2537.
Thank you for your continued patience and cooperation.
Make a chronological list of the events that may have led to the complaint.
Include a list of all the individuals/ companies, accounts and securities etc. involved, the name of the person you dealt with, key dates and the circumstances surrounding the issue.
Keep a log of correspondence to and from the company or individual, and with the ECSRC. The log should include telephone conversations, e-mails and faxes. Keep a log of the times and dates of phone calls, whom you spoke with and what was discussed. Communicate in writing as much as possible and keep copies of all correspondence.
Compile a file of any documents that would support your complaint. Include copies of application forms, statements, transaction confirmations, cancelled cheques, agreements, certificates and all relevant correspondence to and from the firm. Do not mail the originals of any documents to the ECSRC.
Record everything that occurs during the complaint process.